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The Chief Compliance and Privacy Officer implements an effective compliance program promoting the highest standards for supporting caregivers and their families on behalf of government and managed care organizations while providing expertise, consultation, and assessments in matters related to compliance, audit, and risk. S/he provides leadership and oversight of Seniorlink’s compliance and privacy programs, including leading continuous improvement activities. This individual works collaboratively with departmental leadership to ensure that all employees understand and are in compliance with relevant state and federal regulations, contractual requirements, Seniorlink’s Code of Conduct and related policies and procedures. S/he monitors and reports compliance and privacy efforts as well as company results to the CEO, Board, and senior management teams. This individual also serves as key contact with external oversight agencies and auditors and is the primary point of contact with such agencies and individuals.
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The Medical Billing Analyst will report to the Healthcare Revenue Cycle Manager and will handle all functions related to collection of necessary claim documentation, claim submission, collections, and follow through on outstanding claims and cash applications; all actions relating to delinquent accounts, special adjustments, and/or write offs.
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The Caregiver Coach (Elder Care) works directly with family caregivers and their care recipients through a combination of empathy, technology, and proven methods of care. This individual provides dedicated support, education, and guidance to caregivers, giving them tools and confidence to enable better care for loved ones at home. Support and resources are provided via telephony and proprietary digital chat technology, using evidence based methods of care that address both health care and social needs. This position is based in Quincy, MA.
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The Digital Care Coach supports family caregivers and their care recipients through a combination of empathy, technology, and proven methods of care. This individual provides dedicated support, education, and guidance to caregivers, giving them tools and confidence to enable better care for loved ones at home. Support and resources are provided via telephony and proprietary digital chat technology, using evidence based methods of care that address both health care and social needs. This position is office based and located in Quincy, MA.
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The Clinical Manager (RN) is responsible for the overall clinical operations of a branch. The Clinical Manager will work under the guidance of the District Manager and consults with additional clinical and compliance resources to manage clinical interdisciplinary staff to ensure the delivery of high quality services to consumers and caregivers.
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The Clinical Practice Manager (RN) (CPM) is responsible for the overall clinical operations of a branch. The CPM will work under the guidance of the District Manager and consults with additional clinical and compliance resources to manage clinical interdisciplinary staff to ensure the delivery of high quality services to consumers and caregivers.
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The Clinical Team Lead (CTL) is the lead escalation point for clinical issue resolution and management of emerging clinical issues. The CTL works with care teams to manage risk, track and respond to changes, and identify the need for at-risk case management processes. The CTL works with care teams to ensure compliance with documentation standards, required regulations, and best practices. The CTL carries a half-time Care Manager caseload.
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No On-Call / No Nights / No Weekends / Holidays Off
The RN Manager is responsible for a team and the overall clinical operations of a branch. This position partners with the Director, Operations to ensure the delivery of high quality services to consumers and their family caregivers. The RN Manager supports and influences teams so they can coach caregivers against overuse of healthcare systems and raise standards of care delivered in the home by family caregivers.
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As a Care Manager (CM) you would work collaboratively as part of a care team to assess consumer needs and establish a person-centered plan of care. In this role you would monitor the daily health and well-being of our consumers using technology and information provided by the caregiver and by conducting monthly home visits.
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As a Care Manager (CM) you would work collaboratively as part of a care team to assess consumer needs and establish a person-centered plan of care. In this role you would monitor the daily health and well-being of our consumers using technology and information provided by the caregiver and by conducting monthly home visits.
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The Caregiver Coach supports family caregivers and their care recipients through a combination of empathy, technology, and proven methods of care. This individual provides dedicated support, education, and guidance to caregivers, giving them tools and confidence to enable better care for loved ones at home. Support and resources are provided via telephony and proprietary digital chat technology, using evidence based methods of care that address both health care and social needs. This position is office based and located in Quincy, MA.
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This is a per diem position. The Community Assessor works locally in collaboration with a Community Engagement Specialist and other professionals to support family caregivers who are caring for a loved one at home. The Community Assessor visits families at home to conduct a family-centered assessment, determine a caregiver’s needs, and intake eligible caregivers to the Structured Family Caregiving program. The Community Assessor partners with a centralized caregiver coaching team to ensure timely access to services. Position concentrates in the Pierre area of the state.
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Reporting to the State Leader, the Community Engagement Specialist works to promote Seniorlink’s Structured Family Caregiving program, building relationships with local Care Coordinators, Area Agencies on Aging and other organizations/partners, and to generate interest in and referrals for Structured Family Caregiving.
Additionally, the Community Engagement Specialist works locally, in collaboration with care coaches and other professionals, to support family caregivers who are caring for their loved ones at home. The Community Engagement Specialist visits families at home, conducts family-centered assessments, and identifies the support a caregiver needs to help provide care at home. This individual partners with a centralized coaching team (based in Massachusetts) to ensure ongoing engagement, support, intervention as needed, and collaboration with Care Coordinators.
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Reporting to the State Leader, the Community Engagement Specialist works to promote Seniorlink’s Structured Family Caregiving program, building relationships with local Care Coordinators, Area Agencies on Aging and other organizations/partners, and to generate interest in and referrals for Structured Family Caregiving.
Additionally, the Community Engagement Specialist works locally, in collaboration with care coaches and other professionals, to support family caregivers who are caring for their loved ones at home. The Community Engagement Specialist visits families at home, conducts family-centered assessments, and identifies the support a caregiver needs to help provide care at home. This individual partners with a centralized coaching team (based in Massachusetts) to ensure ongoing engagement, support, intervention as needed, and collaboration with Care Coordinators.
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Reporting to the State Leader, the Community Engagement Specialist works to promote Seniorlink’s Structured Family Caregiving program, building relationships with local Care Coordinators, Area Agencies on Aging and other organizations/partners, and to generate interest in and referrals for Structured Family Caregiving.
Additionally, the Community Engagement Specialist works locally, in collaboration with care coaches and other professionals, to support family caregivers who are caring for their loved ones at home. The Community Engagement Specialist visits families at home, conducts family-centered assessments, and identifies the support a caregiver needs to help provide care at home. This individual partners with a centralized coaching team (based in Massachusetts) to ensure ongoing engagement, support, intervention as needed, and collaboration with Care Coordinators.
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Reporting to the State Leader, the Community Engagement Specialist works to promote Seniorlink’s Structured Family Caregiving program, building relationships with local Care Coordinators, Area Agencies on Aging and other organizations/partners, and to generate interest in and referrals for Structured Family Caregiving.
Additionally, the Community Engagement Specialist works locally, in collaboration with care coaches and other professionals, to support family caregivers who are caring for their loved ones at home. The Community Engagement Specialist visits families at home, conducts family-centered assessments, and identifies the support a caregiver needs to help provide care at home. This individual partners with a centralized coaching team (based in Massachusetts) to ensure ongoing engagement, support, intervention as needed, and collaboration with Care Coordinators.
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As a RN Care Manager (RNCM) you would work collaboratively as part of a care team to assess consumer needs and establish a person-centered plan of care. In this role you would monitor the daily health and well-being of our consumers using technology and information provided by the caregiver and by conducting monthly home visits.
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**No Nights, No Weekends, No Holidays**
As a RN Care Manager (RNCM) you would work collaboratively as part of a care team to assess consumer needs and establish a person-centered plan of care. In this role you would monitor the daily health and well-being of our consumers using technology and information provided by the caregiver and by conducting monthly home visits.
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No Nights*No Holidays*No Weekends
As an RN Care Manager, you will be part of a care team whose primary focus is on supporting caregivers who have made a full-time commitment of caring for their loved one in the home. Your primary responsibility will be providing the coaching, education and information that enables our caregivers to make educated decisions regarding the daily care needs their loved one. Seniorlink offers a unique model of case management that integrates home-based visits with enabled technology to ensure the health and well-being of our families. Bilingual candidates encouraged to apply.
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**No Nights, No Weekends, No Holidays**
As a RN Care Manager (RNCM) you would work collaboratively as part of a care team to assess consumer needs and establish a person-centered plan of care. In this role you would monitor the daily health and well-being of our consumers using technology and information provided by the caregiver and by conducting monthly home visits.