Business Analyst

Job Location US-MA-Boston
Regular Full-Time

Position Summary:

Under the direction of the Chief Growth Officer (CGO), the Business Analyst is responsible for providing data reporting and analysis for key business functions across the company.  Utilizing a combination of industry knowledge and technical skills, this position resource develops both regular and ad hoc reporting and analysis. In addition, this individual will develop presentations for internal and external stakeholders and manage historical data on business performance, product changes, and market expansion.

What You Will Do:

  • Provide regular reporting and analysis to support the reporting needs and business requirements of the CGO
  • Partner with CGO and sales leadership team to develop presentations, content, agendas, documents, etc. for internal and external stakeholders
  • Sales CRM support to include capturing prioritized CRM enhancements, identifying performance analytics opportunities, and partnering with technology and marketing to track enhancements implementation
  • Support sales enablement and improvement work through development of models under sales leadership direction that improve sales channel performance, producer performance, territory analysis and sales rep. assignments
  • Sales training and education program support
  • Project management detailing – Research and analysis development as part of overall key projects including strategic plan development
  • Perform other duties and projects as assigned

What You Will Bring:

  • Bachelor’s degree in a business-related field or equivalent experience
  • 2-4 years of experience in reporting and analytics; experience developing monthly reports and financial models; experience in creating insights from data
  • Strong problem-solving and research skills with attention to detail
  • Proficient in Excel, PowerPoint, Tableau, and Salesforce and business intelligence reporting software; ability to learn new software to meet evolving business needs
  • Excellent organizational skills with strong follow-through as well as ability to communicate complex information across various audiences

About Us:

Seniorlink is a tech-enabled care management company dedicated to supporting family caregivers who help to keep care at home. Seniorlink combines Vela, the company’s proprietary care collaboration app, with evidence-based clinical protocols and the human touch of dedicated care teams that work in partnership with family caregivers. Seniorlink's care management solutions lead to improved outcomes, cost savings and improved consumer engagement and satisfaction for health plans and providers.


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Seniorlink is an Equal Opportunity Employer*




DISCLAIMER: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.


*Seniorlink supports families with diverse backgrounds and as an equal opportunity employer, we seek employees who reflect the diverse population we serve. Seniorlink complies with all applicable laws concerning hiring and employment practices and is firmly committed to fostering and maintaining a workplace free from discrimination. We pledge to hire, train, and promote our employees without regard to race, religion, gender, gender identity, genetic information, age, national origin, sexual orientation, disability, veteran status, or any other category protected by applicable law.


Seniorlink strives to create experiences that are accessible and welcoming to everyone, including making and the careers site accessible to any and all users. If you would like to contact us regarding the company’s diversity, equity and inclusion initiatives, inquire about a specific accessibility need or the accessibility of our website, or if you need assistance completing an application process, please contact People & Culture at 866-797-2333.


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