Seniorlink, Inc.

  • Clinical Team Lead

    Job Location US-MA-Lawrence
    Regular Full-Time
  • Position Summary:

    The Clinical Team Lead (CTL) is the lead escalation point for clinical issue resolution and management of emerging clinical issues. The CTL works with care teams to manage risk, track and respond to changes, and identify the need for at-risk case management processes. The CTL works with care teams to ensure compliance with documentation standards, required regulations, and best practices. The CTL carries a half-time Care Manager caseload.

    What You Will Do:


    • Responds to requests from caregiver and consumers and communicates with team members regarding concerns or emerging issues.
    • Tracks consumer risk and works with the care team to adjust the plan of care (POC) as appropriate.
    • Assesses the need for at risk case conferencing and oversees the team process and follow-up for at risk case conferences.
    • Performs quality reviews of consumer and caregiver records on a quarterly basis.
    • Assists management with incident investigations and reporting.
    • Performs Care Manager job responsibilities as required.

    What You Will Bring:

    Bachelor’s degree in a health care or social services discipline required or equivalent Registered Nurse experience. Minimum of three (3) years of clinical experience in case management and program operations in the areas of healthcare and social services, including but not limited to eldercare, people with disabilities and other complex medical needs. Additional state-specific qualifications may be required. Valid driver's license required.


    About Us:


    At Seniorlink, we’ve spent nearly twenty years helping risk-bearing entities deliver high-quality, person-centered care more efficiently with solutions that range from our intensive in-home care model, Caregiver Homes to our advanced care collaboration platform, Vela. Our success lies in streamlining how interdisciplinary care teams coordinate and provide care, with care collaboration solutions that foster greater engagement among family caregivers and patients, and better outcomes for patients and providers.


    To learn more about Seniorlink, click here.


    Seniorlink is an Equal Opportunity Employer.


    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed